FAQs

Frequently Asked Questions (FAQs)

About Verity Verse

1. What is Verity Verse?
Verity Verse is your go-to platform for premium electronic products, offering a diverse range of high-quality gadgets, appliances, and accessories designed to elevate your tech experience.

2. How can I contact Verity Verse?
You can reach us via:

  • Email: hello@verityverse.in
  • Phone: +91 9925002827

We’re happy to assist you!

Orders and Shipping

3. How do I place an order?
Browse through our product catalog, select your items, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

4. What payment methods do you accept?
We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • PayPal

5. What are your shipping options?
We offer:

  • Standard Shipping: 5–7 business days.
  • Expedited Shipping: 2–3 business days.
    Delivery times may vary depending on your location.

6. Do you provide international shipping?
Yes, we ship to most countries. Shipping fees and delivery times vary by destination.

7. Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email to monitor its status.

Product Information

8. Are your products authentic?
Yes, we guarantee 100% authenticity for all products sold on Verity Verse.

9. Do your products include a warranty?
Most products come with a manufacturer’s warranty. Specific details are available on the product pages.

10. What if the product I want is out of stock?
You can sign up for notifications on the product page to be alerted when it’s back in stock.

Returns and Refunds

11. What is your return policy?
We offer a hassle-free return policy:

  • Unused and unopened items can be returned within 30 days of delivery.
  • Products must include original packaging and receipt.

12. How do I initiate a return?
Contact our support team to receive a return authorization and further instructions.

13. How long does it take to get a refund?
Refunds are processed within 5–10 business days after we receive and inspect the returned item.

Support and Maintenance

14. Can I get help setting up my product?
Of course! Our support team is available to assist with product setup. Check the product page for user manuals or contact us directly.

15. What should I do if my product is defective?
Please reach out to us within 7 days of receiving the item, and we’ll arrange a replacement or refund after verification.

16. Do you offer repair services?
While we don’t provide in-house repair services, we can help you locate authorized service centers for your product.

Promotions and Discounts

17. Does Verity Verse offer discounts or promotions?
Yes, we frequently have seasonal sales and exclusive discounts. Subscribe to our newsletter to stay updated.

18. Can I combine multiple promo codes?
Only one promo code can be used per order unless stated otherwise.

Need More Help?
For additional inquiries, reach out to our support team at hello@verityverse.in .We’re here to ensure you have the best experience with Verity Verse.